Terms and Conditions

Last updated: September 3, 2018

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with www.shiponn.com website (the "Service") operated by SHIPONN LLC ("us", "we", or "our").

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.


Shiponn LLC is NOT an insurance provider. In the event of an insurance claim, we are not responsible for any damages, missing cargo, etc... Shiponn holds several accounts with insurance companies and may obtain insurance certificates on our customers' behalf at their request.

Customs clearance

Shiponn provides customs clearance assistance services upon request. In the case of such an agreement, a Shiponn representative will have the right to perform any procedures at customs on the behalf of the customer. The price of this service will be defined according to the rates set by the particular country.


Our partner air and sea/land carriers reserve the right to open and inspect cargo for security purposes only.

Schedules, Routings and cancelation

Shiponn does not take responsibility for delays and cancellations of cargo shipments caused by its partner carriers.

Prohibited Items for Air freight

Shippon LLC will not allow air shipping of items and packages that are tagged as prohibited. The costumer shall comply with all applicable laws, customs and other government regulations of any country to or from which the CARGO may be carried, including those relating to the packing, carriage or delivery of the cargo, and shall, together with the SHIPMENT, furnish such information and deliver such documents as may be necessary to comply with such laws and regulations. Dangerous Goods or hazardous materials (corrosive, explosives, toxics, gasoline, motor oil, fluid or other substances)

  • Aerosols
  • Air Bags
  • Ammunition
  • Dry Ice
  • Fresh Fruits and Vegetables
  • Gasoline
  • Marijuana (medical or otherwise)
  • Nail Polish
  • Perfumes (containing alcohol)
  • Poison
  • Chemicals (including those in the California Proposition 65 list) and fertilizer
  • Illegal drugs and narcotics
  • All prescription drugs whether accompanied by a prescription or not
  • Poisonous products and infectious substances
  • Packages that are wet, leaking or that emit a strong odor of any kind
  • All compressed gases (liquified, non-liquified, dissolved) in pressurized containers are deemed hazardous because of the high pressures inside the cylinders
  • Spare/extra rechargeable batteries and Powerbanks
  • Hazardous materials, hazardous waste, including, but not limited to used or unused needles (Hypodermic and any other kind), syringes, or other medical wastes
  • Human or animal remains, corpses, organs, embryos, and body parts or cremated or disinterred human remains
  • Anything labeled as Flammable
  • Dynamite, gunpowder, ammunitions and other explosives, firearms and weapons of war, accessories, replicas and parts thereof
  • All types of guns, including bullets and accessories, including Air Soft guns
  • Cash, credit card, ATM card, and passbook
  • Articles of unusual value, such as priceless art, jewelry (including watches and costume jewelry), collectibles, and antiques
  • Cultural artifacts, pottery, and ceramic tableware
  • Cash, checks, coins, stamps, negotiable stocks, bonds, bank drafts, other negotiable instruments equivalent to cash
  • Lottery tickets and gambling devices

Additional terms

The customer will be held responsible for any expenses associated with shipment cancellation once the cargo has been retrieved by our agents from the designated pickup location.

In the event that the customer cancels the shipment after our agent has been to the pickup location designated by the customer, the customer will incur all costs associated with the agents' retrieval of the cargo. (30% of total amount) The customer will only be allowed to pick up their cargo from the airport/ port/customs once they have made their final payment to Shiponn.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of SHIPONN LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the republic of Georgia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SHIPONN LLC.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by SHIPONN LLC.

SHIPONN LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that SHIPONN LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation Of Liability

In no event shall SHIPONN LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

SHIPONN LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the republic of Georgia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

    If you have any questions about these Terms, please contact us.
  • By email: customercare@shiponn.com
  • By phone number: 995322022030
  • By mail: N16, Zurab and Teimuraz Zaldastanishvilli Str. 0177 Tbilisi, Georgia